Motorola Cell Phone 9hMOTO User Manual

MOTO  
9h  
User Guide  
HELLOMOTO  
Technology promised to make things easier... but then it gave you more to do—phone calls,  
e-mails, music, photos, videos, the Internet, and more. It’s time to take back control. It’s time  
to meet the MOTO Q™ 9h.  
My Phone, My Way Use photos for your wallpaper, use your songs for your ringtones, use new  
programs that you load onto your phone... you get the idea.  
Anytime Entertainment Load video and music files to make a media library that goes  
anywhere.  
Working Remotely Check e-mail and edit Microsoft® Office documents anywhere in the  
world.  
Help & QuickStart Tour On-phone help is available anytime. Just press Start  
For more: www.motorola.com/support/9h  
>
Help and Quickstart.  
.
HELLOMOTO  
1
Introducing your new MOTO Q™ 9h wireless phone! Here’s a quick anatomy lesson.  
Navigation Key  
Navigate menus.  
Center Key  
Select highlighted  
items.  
Side Scroll Keys  
Side Select Key  
Select highlighted  
items.  
Left Soft Key  
Right Soft Key  
Messaging Key  
Web Browser Key  
Back Keys  
Call/Answer Key  
Make & answer  
calls.  
Power/End Key  
Turn on & off, hang  
up, exit menus.  
Speakerphone/Voice  
Recognition Key  
Home Key  
Hold to open a  
quick list of options.  
Camera Key  
Enter Key  
Caps Key  
Multimedia Key  
Alt Key  
Calendar Key  
Contacts Key  
Microphone  
HELLOMOTO  
2
 
Camera Lens  
2.0 MEGAPIXELS  
8X DIGITAL ZOOM  
Camera Flash  
Storage Card Slot  
Insert MicroSD  
memory card  
Storage Card Slot  
Battery Door Release  
Speakers  
Micro USB Port  
Charge and connect  
phone accessories  
To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse,  
or bag.  
HELLOMOTO  
3
   
From the home screen, press Start to open the main menu.  
Home Screen  
Menu Screen  
Home Service  
12:00 PM  
12/31/07  
Text Messages (0)  
No upcoming appointments.  
Press and release  
Press the Navigation  
1
2
3
4
Profile: Normal  
Start  
the Power Key  
to turn on your  
phone.  
O
Key up, down, left,  
Contacts  
More  
Menu  
or right  
(S) to  
highlight a menu  
feature.  
Press Start (the left  
soft key) to open the  
main menu.  
Press the  
Center Key  
s
Tip: Press the Back Key  
D
to select the  
highlighted feature.  
to go back one menu.  
Press the Power Key  
O
to exit any menu or view  
without saving any changes.  
If you need help while using your phone, see the Motorola Support Web site at  
www.hellomoto.com  
.
HELLOMOTO  
4
Motorola, Inc.  
Caution: Changes or modifications made in the radio phone, not  
expressly approved by Motorola, will void the user’s authority to  
operate the equipment.  
Consumer Advocacy Office  
1307 East Algonquin Road  
Schaumburg, IL 60196  
Software Copyright Notice  
www.hellomoto.com  
The Motorola products described in this manual may include  
copyrighted Motorola and third-party software stored in  
semiconductor memories or other media. Laws in the United  
States and other countries preserve for Motorola and third-party  
software providers certain exclusive rights for copyrighted  
software, such as the exclusive rights to distribute or reproduce  
the copyrighted software. Accordingly, any copyrighted software  
contained in the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in any manner  
to the extent allowed by law. Furthermore, the purchase of the  
Motorola products shall not be deemed to grant either directly  
or by implication, estoppel, or otherwise, any license under the  
Certain mobile phone features are dependent on the capabilities  
and settings of your service provider’s network. Additionally,  
certain features may not be activated by your service provider,  
and/or the provider s network settings may limit the feature’s  
functionality. Always contact your service provider about feature  
availability and functionality. All features, functionality, and other  
product specifications, as well as the information contained in this  
user ’s guide are based upon the latest available information and  
are believed to be accurate at the time of printing. Motorola  
reserves the right to change or modify any information or  
specifications without notice or obligation.  
MOTOROLA and the Stylized M Logo are registered in the US  
Patent & Trademark Office. All other product or service names are  
the property of their respective owners. The Bluetooth trademarks  
are owned by their proprietor and used by Motorola, Inc. under  
license. Java and all other Java-based marks are trademarks or  
registered trademarks of Sun Microsystems, Inc. in the U.S.  
and other countries. Microsoft, Windows and Windows Me are  
registered trademarks of Microsoft Corporation; and Windows XP  
is a trademark of Microsoft Corporation.  
© Motorola, Inc., 2007.  
5
contents  
start menu . . . . . . . . . . . . 8  
Safety Information . . . . . 9  
FCC Notice . . . . . . . . . . . 14  
use and care. . . . . . . . . . 15  
EU Conformance . . . . . . 16  
essentials. . . . . . . . . . . . 18  
tips & tricks . . . . . . . . . . 25  
e-mail & messages . . . . 44  
receive & read  
messaging quick  
basics . . . . . . . . . . . . . . . 26  
customize. . . . . . . . . . . . 33  
calls. . . . . . . . . . . . . . . . . 38  
contents  
6
start menu  
main menu  
To open the menu from the home screen,  
press Start (the left soft key).  
)
Settings  
z
Java Apps  
Phone  
Sounds  
5
[
3
\
7
W
]
McAfee VirusScan  
Media Center  
Speed Dial  
Profiles  
$
Tasks  
Text Input Settings  
Home Screen  
Clock & Alarm  
Connections  
c
%
#
&
Windows Media  
Calendar  
Security  
Voice Recognition  
Windows Live  
Messenger  
Remove Programs  
Power Management  
Audio Enhancement  
Accessibility  
Call History  
Messaging  
Text Messages  
E-mail  
MMS  
Regional Settings  
Owner Information  
About  
Bluetooth™  
Phone Information  
Packet Data  
9
System Tools  
Documents To Go  
Help and QuickStart  
(
A
Contacts  
Windows Update  
ActiveSync  
2
*
+
-
/
Games  
1
This is the standard menu layout. Your  
phone’s menu may be different.  
Voice Notes  
Pictures & Videos  
Accessories  
File Manager  
To select menu items, press your  
navigation key up, down, left, or right.  
start menu  
8
 
Safety and General Information  
Safety Information  
This section contains important information on the safe and  
Operational Precautions  
For optimal mobile device performance and to be sure that human  
exposure to RF energy does not exceed the guidelines set forth in  
the relevant standards, always follow these instructions and  
precautions.  
efficient operation of your mobile device. Read this  
information before using your mobile device.  
*
Exposure to Radio Frequency (RF)  
Energy  
Your mobile device contains a transmitter and receiver. When it is  
ON, it receives and transmits RF energy. When you communicate  
with your mobile device, the system handling your call controls the  
power level at which your mobile device transmits.  
Your Motorola mobile device is designed to comply with local  
regulatory requirements in your country concerning exposure of  
human beings to RF energy.  
External Antenna Care  
If your mobile device has an external antenna, use only a  
Motorola-supplied or approved replacement antenna. Use of  
unauthorized antennas, modifications, or attachments could  
damage the mobile device and/or may result in your device not  
complying with local regulatory requirements in your country.  
DO NOT hold the external antenna when the mobile device is IN  
USE. Holding the external antenna affects call quality and may  
cause the mobile device to operate at a higher power level than  
needed.  
*
The information provided in this document supersedes the general  
safety information in user’s guides published prior to May 1, 2007.  
Safety Information  
9
   
Product Operation  
When placing or receiving a phone call, hold your mobile device  
just like you would a landline phone.  
Follow Instructions to Avoid Interference  
Problems  
Turn off your mobile device in any location where posted notices  
instruct you to do so. These locations include hospitals or health  
care facilities that may be using equipment that is sensitive to  
external RF energy.  
If you wear the mobile device on your body, always place the  
mobile device in a Motorola-supplied or approved clip, holder,  
holster, case, or body harness. If you do not use a body-worn  
accessory supplied or approved by Motorola, keep the mobile  
device and its antenna at least 2.5 centimeters (1 inch) from your  
body when transmitting.  
In an aircraft, turn off your mobile device whenever instructed to  
do so by airline staff. If your mobile device offers an airplane mode  
or similar feature, consult airline staff about using it in flight.  
When using any data feature of the mobile device, with or without  
an accessory cable, position the mobile device and its antenna at  
least 2.5 centimeters (1 inch) from your body.  
Pacemakers  
If you have a pacemaker, consult your physician before using this  
device.  
Using accessories not supplied or approved by Motorola may  
cause your mobile device to exceed RF energy exposure  
guidelines. For a list of Motorola-supplied or approved  
Persons with pacemakers should observe the following  
precautions:  
accessories, visit our Web site at: www.motorola.com  
.
ALWAYS keep the mobile device more than  
20 centimeters (8 inches) from your pacemaker when  
the mobile device is turned ON.  
RF Energy Interference/Compatibility  
DO NOT carry the mobile device in the breast pocket.  
Nearly every electronic device is subject to RF energy interference  
from external sources if inadequately shielded, designed, or  
otherwise configured for RF energy compatibility. In some  
circumstances your mobile device may cause interference with  
other devices.  
Use the ear opposite the pacemaker to minimize the  
potential for interference.  
Turn OFF the mobile device immediately if you have any  
reason to suspect that interference is taking place.  
Safety Information  
10  
Hearing Aids  
Some mobile devices may interfere with some hearing aids. In the  
event of such interference, you may want to consult your hearing  
aid manufacturer or physician to discuss alternatives.  
Operational Warnings  
Obey all posted signs when using mobile devices in public areas,  
such as health care facilities or blasting areas.  
Automobile Air Bags  
Do not place a mobile device in the air bag deployment area.  
Other Medical Devices  
If you use any other personal medical device, consult your  
physician or the manufacturer of your device to determine if it is  
adequately shielded from RF energy.  
Potentially Explosive Atmospheres  
Areas with potentially explosive atmospheres are often but not  
always posted, and can include fueling areas such as below decks  
on boats, fuel or chemical transfer or storage facilities, or areas  
where the air contains chemicals or particles, such as grain, dust,  
or metal powders.  
Driving Precautions  
Check the laws and regulations on the use of mobile devices in the  
area where you drive. Always obey them.  
When you are in such an area, turn off your mobile device, and do  
not remove, install, or charge batteries. In such areas, sparks can  
occur and cause an explosion or fire.  
When using your mobile device while driving, please:  
Give full attention to driving and to the road. Using a  
mobile device may be distracting. Discontinue a call if  
you can’t concentrate on driving.  
Damaged Products  
Use handsfree operation, if available.  
If your mobile device or battery has been submerged in water,  
punctured, or subjected to a severe fall, do not use it until you take  
it to a Motorola Authorized Service Center. Do not attempt to dry it  
with an external heat source, such as a microwave oven.  
Pull off the road and park before making or answering a  
call if driving conditions so require.  
Responsible driving practices can be found in the “Smart Practices  
While Driving” section at the end of this guide and/or at the  
Motorola Web site: www.motorola.com/callsmart  
.
Safety Information  
11  
Batteries and Chargers  
Symbol  
Definition  
If jewelry, keys, beaded chains, or other conductive  
materials touch exposed battery terminals, this  
could complete an electrical circuit (short circuit),  
become very hot, and could cause damage or  
injury. Be careful when handling a charged battery,  
particularly when placing it inside a pocket, purse, or other  
container with metal objects. Use only Motorola Original  
batteries and chargers.  
Do not throw your battery or mobile device  
in the trash.  
Your mobile device contains an internal  
lithium ion battery.  
Li Ion BATT  
032378o  
Do not let your battery, charger, or mobile  
device get wet.  
Caution: To avoid risk of personal injury, do not dispose of your  
Listening at full volume to music or voice  
through a headset may damage your  
hearing.  
battery in a fire.  
Your battery, charger, or mobile device may contain symbols,  
defined as follows:  
Choking Hazards  
Symbol  
Definition  
032374o  
Your mobile device or its accessories may include detachable  
parts, which may present a choking hazard to small children. Keep  
your mobile device and its accessories away from small children.  
Important safety information follows.  
Do not dispose of your battery or mobile  
device in a fire.  
Glass Parts  
Your battery or mobile device may require  
recycling in accordance with local laws.  
Contact your local regulatory authorities  
for more information.  
032375o  
Some parts of your mobile device may be made of glass. This glass  
could break if the product is dropped on a hard surface or receives  
a substantial impact. If glass breaks, do not touch or attempt to  
remove. Stop using your mobile device until the glass is replaced  
by a qualified service center.  
Safety Information  
12  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts  
when exposed to flashing lights, such as when playing video  
games. These may occur even if a person has never had a previous  
seizure or blackout.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or  
entering finger-written characters, you may experience occasional  
discomfort in your hands, arms, shoulders, neck, or other parts of  
your body. If you continue to have discomfort during or after such  
use, stop use and see a physician.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your  
physician before playing video games or enabling a flashing-lights  
feature (if available) on your mobile device.  
Discontinue use and consult a physician if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation. It is always  
a good idea to hold the screen away from your eyes, leave the  
lights on in the room, take a 15-minute break every hour, and stop  
use if you are very tired.  
Caution About High Volume Usage  
Listening at full volume to music or voice through a  
headset may damage your hearing.  
Safety Information  
13  
FCC Notice to Users  
FCC Notice  
The following statement applies to all products that have  
may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur  
in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
received FCC approval. Applicable products bear the FCC  
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the  
product label.  
Motorola has not approved any changes or modifications to this  
device by the user. Any changes or modifications could void the  
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.  
Reorient or relocate the receiving antenna.  
This device complies with part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation. See 47 CFR Sec. 15.19(3).  
Increase the separation between the equipment and the  
receiver.  
Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
If your mobile device or accessory has a USB connector, or is  
otherwise considered a computer peripheral device whereby it can  
be connected to a computer for purposes of transferring data, then  
it is considered a Class B device and the following statement  
applies:  
Consult the dealer or an experienced radio/TV technician  
for help.  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions,  
FCC Notice  
14  
 
Use and Care  
use and care  
To care for your Motorola phone, please keep it away from:  
liquids of any kind  
dust and dirt  
Don’t expose your phone to water, rain,  
extreme humidity, sweat, or other moisture.  
Don’t expose your phone to dust, dirt, sand,  
food, or other inappropriate materials.  
extreme heat or cold  
cleaning solutions  
Avoid temperatures below -10°C/14°F or  
above 45°C/113°F.  
To clean your phone, use only a dry soft cloth.  
Don’t use alcohol or other cleaning solutions.  
microwaves  
the ground  
Don’t try to dry your phone in a microwave  
oven.  
Don’t drop your phone.  
use and care  
15  
 
European Union Directives Conformance Statement  
EU Conformance  
Hereby, Motorola declares that this product is in  
compliance with  
The essential requirements and other relevant  
provisions of Directive 1999/5/EC  
All other relevant EU Directives  
IMEI: 350034/40/394721/9  
0168  
Product  
Approval  
Number  
Type: MC2-41H14  
The above gives an example of a typical Product Approval Number.  
You can view your product’s Declaration of Conformity (DoC)  
to Directive 1999/5/EC (to R&TTE Directive) at  
www.motorola.com/rtte. To find your DoC, enter the  
product Approval Number from your product’s label in the “Search”  
bar on the web site.  
EU Conformance  
16  
 
Recycling Information  
Caring for the Environment by Recycling  
This symbol on a Motorola product means the product  
should not be disposed of with household waste.  
Disposal of your Mobile Telephone and Accessories  
Please do not dispose of mobile telephones or electrical  
accessories, such as chargers or headsets, with your household  
waste. In some countries or regions, collection systems have been  
set up to handle waste electrical and electronic items. Please  
contact your regional authorities for more details. If no suitable  
scheme exists, you may return unwanted mobile telephones and  
electrical accessories to any Motorola Approved Service Centre in  
your region.  
Recycling Information  
17  
 
essentials  
This means that, from the home screen:  
about this guide  
Press the left and right soft keys to open  
1
Press the left soft key to open the  
Start menu.  
menus and select options. Use the  
2
Press the navigation key  
# Call History. Press the center key  
select Call History  
S
to scroll to  
navigation key  
press the center key  
S
to scroll to items, and  
s
to  
s
to select them.  
.
Left Soft Key  
Web Browser  
Right Soft Key  
3
Press the navigation key to scroll to a  
received call. Press the center key to  
select the call.  
Message  
Call/Answer  
Power  
Tip: You can press the side scroll keys  
to scroll up and down, and press the  
side select key to select items (see  
page 3 for side key locations).  
Home  
Back  
Center Key  
Navigation  
This guide shows how to locate a menu  
feature as follows:  
Find it: Press Start  
>
Call History > (received call)  
essentials  
18  
       
card in another phone, that phone uses your  
phone number.  
symbols  
This means a feature is  
To insert and use a storage card, see your  
MOTOSTART Guide.  
network/subscription dependent  
and may not be available in all areas.  
Contact your service provider for  
more information.  
Turn off your phone and remove your  
battery before you install or remove a  
SIM card.  
This means a feature requires an  
optional accessory.  
1
3
2
4
SIM card  
Caution: Don’t bend or scratch your SIM  
card. Keep it away from static electricity,  
water, and dirt.  
Your Subscriber Identity Module (SIM) card  
contains personal information like your phone  
number and contacts entries. It can also  
contain your voicemail, text message, and  
Internet access settings. If you put your SIM  
essentials  
19  
     
battery charging  
New batteries are  
battery  
battery installation  
not fully charged.  
Plug the battery  
charger into your  
1
2
phone and an  
electrical outlet.  
Your phone might  
take several seconds to start charging the  
battery. When finished, your display shows  
a full battery icon  
^
.
3
4
Tip: Relax, you can’t overcharge your battery.  
It will perform best after you fully charge and  
discharge it a few times.  
You can also charge your battery with a  
USB cable plugged into a computer, unless  
your battery is completely drained. Use a wall  
charger or car charger for completely drained  
batteries. Install the software from your  
essentials  
20  
   
Getting Started disc onto your PC before you  
try to charge your phone through USB port.  
Plug the cable into a powered USB hub or  
port, since some USB devices (such as  
keyboards) might not supply enough power  
for charging.  
battery tips  
Battery life depends on the network,  
signal strength, temperature, features,  
and accessories you use.  
Always use Motorola  
Original batteries and  
chargers. The warranty does  
not cover damage caused by  
non-Motorola batteries and/or  
chargers.  
conserve battery life  
To set how long your phone waits before  
the backlight turns off, press Start  
>
Settings  
>
Power Management  
>
Backlight time out on battery or  
New batteries or batteries stored for  
a long time may take more time to  
charge.  
Backlight time out on AC. When the backlight is off,  
the display is visible but dim.  
To close unused programs, from the home  
When charging your battery, keep it  
near room temperature.  
screen, press Start  
>
System Tools  
>
Task Manager  
Kill  
.
Select the program and press Menu  
>
.
When storing your battery, keep it  
uncharged in a cool, dark, dry place.  
essentials  
21  
   
Never expose batteries to  
turn it on & off  
To turn on your  
temperatures below -10°C (14°F) or  
above 45°C (113°F). Always take your  
phone with you when you leave your  
vehicle.  
phone, press and  
release  
O.  
If prompted, enter  
your four-digit  
unlock code.  
It is normal for batteries to gradually  
wear down and require longer charging  
times. If you notice a change in your  
battery life, it is probably time to  
purchase a new battery.  
Tip: If your phone does not turn on, take your  
battery out, put it back in, and try again.  
To turn off your phone, press and hold  
for a few seconds, then release it.  
O
Contact your local recycling center for  
proper battery disposal.  
032375o  
Warning: Never dispose of batteries in a fire  
because they may explode.  
make a call  
From the home screen, enter a phone  
Before using your phone, read the battery  
safety information in the “Safety and General  
Information” section included in this guide.  
number and press  
N
to make a call.  
To voice dial, see page 75.  
essentials  
22  
       
answer a call  
store a phone number  
When your phone rings and/or vibrates,  
Find it: Press Start  
>
Contacts and press New  
press  
N
to answer. To “hang up,” press  
O.  
1
Choose whether the contact will be  
If you are busy when a call comes in,  
press Ignore to send the call directly to  
voicemail.  
stored on your phone (Outlook contact) or  
your SIM card. Contacts on the SIM card  
can only include a name and number.  
To put a call on hold, press  
To return to the call, press  
N
N
.
2
Enter information for the contact.  
again.  
Note: While you are entering the number,  
you can tell your phone to pause and  
then dial more digits (such as a voicemail  
If you are on a call and another call  
comes in, you can press Ignore to send  
the new call directly to voicemail or  
password or PIN). Press Menu  
to insert a 2-second pause (shows as a  
or press Menu Insert Wait to tell your  
phone to prompt you before dialing the  
remaining digits (shows as a  
>
Insert Pause  
press  
current call on hold (press  
switch between the two calls).  
N
to answer it and put the  
p)  
N
to  
>
w
). Insert Wait  
does not work for contacts stored on your  
SIM card.  
essentials  
23  
     
Tip: If you get a call or message from  
someone who isn’t in your list of contacts,  
you can create a contact from Call History  
or from the message by pressing Menu  
your phone number  
To view your phone number, press Start  
>
,
>
Settings  
>
Phone  
>
Call Options.  
Save to Contacts  
.
call a stored number  
Find it: Press Start  
>
Contacts  
1
2
Scroll to the number.  
Press  
N
.
Your phone calls the contact’s default number.  
Tip: If you stored more than one number for  
a contact, select the contact to see the other  
numbers. To dial a number, scroll to it and  
press  
N.  
essentials  
24  
     
tips & tricks  
From the home screen (shown on page 35),  
you can use the following shortcuts:  
To...  
Do this...  
open quick  
options  
Press and hold  
X.  
To...  
Do this...  
play music  
or games  
on an  
To keep using your games  
and music on a flight,  
lock phone  
Press and hold  
the quick options menu,  
then select Lock  
X
to open  
turn off your network and  
Bluetooth™ services.  
.
airplane  
open  
recently  
used  
Icons for your most recently  
used features appear across  
the top of the home screen.  
Use the navigation key to  
select one.  
Press and hold  
the quick list appears, then  
select Wireless Manager  
X
until  
>
All.  
features  
open your  
music,  
messages,  
and more  
Use shortcut keys to  
access your music  
camera , phonebook  
calendar ,messages  
and Web browser  
[,  
e
e,  
R,  
d
T
.
tips & tricks  
25  
 
basics  
See page 2 for a basic phone diagram.  
Soft key labels show the current soft key  
functions. For soft key locations, see page 2.  
Press the navigation key  
S
up, down, left,  
display  
The home screen appears when you turn on  
the phone. To dial a number from the home  
screen, press number keys and  
or right to scroll to basic menu items or text  
in the home screen. Press  
home screen.  
X
to return to the  
N.  
Left Soft  
Key  
Navigation  
Center Key  
Right Soft  
Key  
Note: Your home screen may look different  
than this one.  
Browser  
Back  
Enter  
Caps  
Alt  
Calendar  
Contacts  
Home Service  
12:00 PM  
12/31/07  
Text Messages (0)  
No upcoming appointments.  
Voice  
Recognition  
Profile: Normal  
Start  
Space  
Multimedia Camera  
Contacts  
basics  
26  
       
Status indicators can appear at the top of the  
home screen:  
3
4
5
Bluetooth™ Indicator – Shows  
Bluetooth power is on.  
E
when  
when  
Call Forward Indicator – Shows  
call forwarding is on.  
D
1. Voicemail  
2. Message 3. Bluetooth 4. Call  
Forward  
Roam Indicator – Shows  
G
when  
your phone is seeking or using a  
network outside your home  
network. Other indicators can include:  
Home Service  
12:00 PM  
12/31/07  
Text Messages (0)  
No upcoming appointments.  
f
home GPRS  
)
roaming  
GPRS  
Profile: Normal  
Start  
\
EDGE  
B
HSDPA  
Contacts  
3G 3G  
5. Roam 6. Active  
Line  
7. Profile  
8. Battery 9. Signal  
Level  
Strength  
6
Active Line Indicator – For  
multi-line SIM cards, this indicates  
1
2
Voicemail Indicator – Shows  
when you have new voicemail.  
whether line  
H
or  
I
is active.  
Message Indicator – Shows  
when you receive a new e-mail  
or text message.  
C
basics  
27  
     
7
Profile Indicator – Shows when your  
ring style is set to Silent ) or Vibrate  
No indicator appears when the ring style  
profile is Normal  
text entry  
(
Q
(<).  
You can enter text and numbers using the  
keypad. When you select a field that requires  
text or numbers, the phone automatically  
selects the appropriate entry mode. An  
indicator at the top right of the display shows  
the entry mode you are currently using.  
,
Outdoor, or Automatic.  
Note: appears when the  
A
%
speakerphone is on (see page 31).  
8
9
Battery Level Indicator – Vertical bars  
show the battery charge level. Recharge  
the battery when your phone shows one  
or two bars.  
Press  
b
to switch entry modes. For indicator  
descriptions, see the following section.  
Text Messages  
To:  
Signal Strength Indicator –  
Vertical bars show the strength of  
the network connection. You can’t  
make or receive calls when no vertical  
bars appear. Arrow indicators above the  
signal strength indicator signify data  
transfer to the phone.  
0/160  
Send  
Flashing cursor  
indicates insertion  
point.  
Menu  
Press Menu to open the  
sub-menu.  
basics  
28  
       
Press  
entry view to select  
an entry mode:  
b
in a text  
To delete one character, press  
Hold to keep deleting.  
D.  
D
To start a new line, press  
j.  
To enter  
capital letters,  
entry modes  
i
Enters the large character on each  
key (such as ).  
Enters the small symbol or number  
on the next key pressed (such as  
then returns to the previous text  
entry mode.  
press  
k
to  
Q
switch to all  
Ã
capital letters  
!),  
(
á
), no  
capitals (  
or next letter capital (  
Á
),  
Â
).  
Ä
Enters the small symbols and  
numbers on the keys until you  
To enter the number or character  
above the letter on each key, press the  
Alt key . Press twice to lock it.  
To enter other special characters and  
foreign alphabet characters, press  
followed by the Shift key  
press  
Your phone automatically chooses  
for entries that only allow  
numbers, like phone numbers.  
b
again.  
b
b
Ä
b
k
.
basics  
29  
       
text prediction  
As you enter letters, your phone might try  
to predict the word. For instance, it might  
predict “program” when you enter “prog”.  
volume  
When you are  
not on a call,  
hold the side  
select key to  
show master  
Volume Up  
Side Select Key  
Volume Down  
To accept the prediction, press  
To see alternate predictions, hold  
To enter a space after your characters (such  
as “prog”), press . To turn off text  
prediction, press Start  
and uncheck Text Prediction  
S
S
right.  
down.  
Back Key  
volume  
,
then press  
f
the volume keys to adjust it. Master volume  
controls all sound except the other caller’s  
voice on phone calls.  
>
Settings Text Input Settings  
>
.
From the home screen, press b k  
>
When you are in a phone call, press volume  
up/down keys to adjust the other caller’s  
voice volume  
Setup to turn off text prediction, change its  
language, or clear its memory of the words  
you’ve used.  
.
Need to change profiles on the fly?  
On the home screen, scroll to and  
select Profile. Choose from Normal Silent,  
,
Vibrate and others.  
basics  
30  
   
Want to turn off a sound? Press Start  
Sounds. Highlight the desired  
>
You can use your phone’s handsfree speaker  
on calls without holding the phone to your ear.  
Settings  
>
item and select the sound you want to  
associate with that item.  
During a call, press  
handsfree speaker. A  
display indicates the speaker is on. To turn it  
off, press again or end the call.  
h
%
to turn on the  
at the top of your  
Tip: You can eliminate the ringer volume  
instantly when an incoming call comes  
in—just use the side scroll keys to turn the  
ringer off.  
h
Note: The handsfree speaker won’t work  
when your phone is connected to a car kit  
or headset.  
handsfree speaker  
lock & unlock phone  
You can manually lock your phone to prevent  
accidental keypresses.  
Note: The use of wireless phones while  
driving may cause distraction. Discontinue  
a call if you can’t concentrate on driving.  
Additionally, the use of wireless devices  
and their accessories may be prohibited or  
restricted in certain areas. Always obey the  
laws and regulations on the use of these  
products.  
To lock your phone, press and hold  
the Quick List opens. Then, select Lock. Your left  
soft key becomes Unlock  
X
until  
.
basics  
31  
   
To unlock your phone, press Unlock and enter  
3
4
Enter and confirm your password.  
Press Done  
your password. Your phone uses  
not set a password.  
*
if you have  
.
To unlock the phone, press Unlock. When you  
see the unlock prompt, enter your password  
and press Done  
To keep others from using your phone  
,
change your password:  
.
Find it: From the home screen, press Start  
>
Tip: Choose a password you will  
Settings  
>
Security  
>
Device Lock  
remember. Without your password, you can  
reset your phone, but it will result in the loss  
of your personalized settings and all content  
stored in phone memory. To perform a hard  
1
Check the Prompt if device unused for checkbox,  
and select the amount of time for the  
phone to be inactive before automatically  
locking.  
reset, hold down the center key  
s
for  
5 seconds while turning the phone on.  
2
Choose a password type that is either  
simple (4-digit number) or strong  
alphanumeric (a hard-to-guess password  
with at least 7 characters, including  
uppercase and lowercase letters,  
numerals, and punctuation).  
Note: You can make emergency calls on a  
locked phone (see page 40). A locked phone  
still rings or vibrates for incoming calls or  
messages, but you do not need to unlock it  
to answer  
.
basics  
32  
 
customize  
Note: The Automatic profile is the same as  
Normal, except that it automatically switches  
to Vibrate during any event stored in your  
Calendar.  
profiles  
Each profile uses a different set of sounds,  
ring styles, earpiece volume settings, or  
vibrations for incoming calls and other events.  
For example, the Outdoor profile volume is  
much louder than the Normal profile.  
To choose your profile:  
Find it: On the home screen, scroll and select  
Profile: > profile style name  
Here are the profiles you can choose:  
change ring tones  
You can change the ring tones for incoming  
calls and other events.  
Normal  
Silent  
Vibrate  
Outdoor  
Automatic  
Indicators can appear at the top of your  
home screen for the Silent ) and Vibrate  
profiles. A means the speakerphone is on  
(see page 31).  
Find it: Press Start  
>
Settings  
>
Sounds  
(Q  
(
<
)
Note: Changes made to the alert settings will  
have no effect when using the Silent profile.  
%
customize  
33  
   
1
2
Scroll and highlight the sound you want to  
time & date  
Your service provider usually sets the time  
and date on your phone. To change it  
manually:  
change, then press the navigation key  
S
right or left to change it.  
Press the Done key to save the sound  
setting.  
Find it: Press Start  
>
Settings  
>
Clock & Alarm  
>
Note: If you download a sound file for a  
ring tone, it does not automatically save in  
the Sounds location. To move your sound  
Date and Time  
1
In Time Zone, use the navigation key  
select your time zone.  
S
to  
file, press Start  
Highlight the sound file you want to copy  
to the Sound location, press Menu  
Copy to and select Application Data  
>
File Manager  
>
My Documents.  
Note: Update your time zone when you  
travel, to make sure your phone’s calendar  
events appear at the right time.  
>
Sounds  
File  
.
>
>
If the sound file is not located in the My  
Documents folder, go to the folder where  
the sound file is stored and copy it to the  
Sounds folder.  
2
3
4
In Date, edit the month, day, or year.  
In Time, edit the hour, minute, and second.  
Press Done to save the clock and date  
settings.  
You can specify the date and time style by  
changing the regional settings. Press Start  
>
Settings  
>
Regional Settings.  
customize  
34  
 
change background image  
Want to copy an image from your PC to your  
phone to use as a background image?  
home screen  
Set a photo or picture as a wallpaper  
(background) image or change your layout  
and color scheme on your home screen.  
Note: Your PC must have Microsoft®  
Windows® Mobile Device Center (on a PC  
running Windows Vista) or you must install  
Microsoft® ActiveSync on your PC as  
described on page 60.  
Find it: Press Start  
>
Settings  
>
Home Screen  
options  
Home  
Screen  
Layout  
Select a layout for the home  
screen.  
1
2
Connect the phone to your PC.  
On your PC, copy the image file you want.  
The file format must be .gif, .jpg, or .bmp.  
Color  
Scheme  
Select a color scheme for the  
display.  
3
In ActiveSync on your PC, select Explore  
and double-click My Windows® Mobile  
device.  
Background Select a picture for your  
Image  
wallpaper image, or Default for  
default wallpaper.  
Time out  
Select the time interval before  
the display returns to the home  
screen, or Never  
.
customize  
35  
 
4
Double click My Documents, then double  
click My Pictures and paste the image into  
that folder.  
backlight  
Your phone automatically adjusts the display  
brightness when you move between bright  
and dark environments. To save battery life,  
your display backlight turns off when you’re  
not using your phone. The backlight turns  
back on when you press a key. To set how  
long your phone waits before the backlight  
turns off:  
Note: If you download a picture file for a  
wallpaper, it might not automatically save  
in the My Pictures folder. To move your  
picture file, press Start  
>
File Manager  
>
My Documents. Highlight the picture file you  
want to copy to the My Pictures location,  
press Menu  
My Documents  
>
>
File  
>
Copy to and select  
Find it: Press Start  
Backlight time out on battery or Backlight time out on AC  
>
Settings  
>
Power Management  
>
My Pictures. If the picture file  
is not located in the My Documents folder, go  
to the folder where the picture file is  
stored and copy it to the My Pictures folder.  
answer options  
To use any key to answer an incoming call,  
press Start  
Any key answer  
>
Settings  
.
>
Phone  
>
Call Options  
>
customize  
36  
     
third-party applications  
task manager  
Third-party applications, or add-on programs,  
can include e-mail, security, mobile office,  
and productivity software. These products  
can typically be downloaded and installed  
immediately. Compatible commercial and  
free applications are available on the Internet.  
For more information, see the downloads  
catalog on the Motorola Support Web site at:  
www.hellomoto.com, or see your service  
provider’s Web site.  
Want to see what programs are running  
(active) on your phone? Use the Task  
Manager to see the programs, or stop a  
specific program from running.  
Find it: On the home screen, press Start  
>
System Tools  
>
Task Manager  
Tip: Need to stop running program? In Task  
Manager, select the program and press Menu  
>
.
Kill  
.
Note: If you want to completely remove a  
Note: Applications written for previously  
released devices or older versions of  
Windows Mobile may not function reliably  
on this phone. Contact the application  
provider to check compatibility before  
installing the application on this phone.  
program from your phone, from the home  
screen, press Start  
>
Settings  
>
Remove Programs  
customize  
37  
     
calls  
To make and answer calls, see page 22.  
Highlight a call, then:  
To call the number, press  
To see call details (like time and date),  
press the center key  
N.  
turn off a call alert  
You can use the side scroll keys to turn off the  
s
.
ringer before answering the call.  
To see Menu Options, press Menu from the  
Call History view. This menu includes:  
recent calls  
options  
Your phone keeps a list of incoming and  
outgoing calls, even for calls that didn’t  
connect. The most recent calls are listed first.  
The oldest calls are deleted as new calls are  
added.  
Find Contact Find this phone number in your  
Contacts  
.
Send Text  
Message  
Send a text message to this  
phone number.  
E-mail  
Send an e-mail message to this  
contact.  
Find it: Press Start  
>
Call History  
calls  
38  
     
redial  
options  
View Timers View the call times for all calls.  
1
Press  
the calls list.  
N
from the home screen to see  
Delete/  
Delete this call from the  
Delete List Call History.  
2
Highlight the entry you want to call,  
Save to  
Contacts  
Save this number to a contact.  
then press  
If you hear a busy signal and you see  
to redial  
N.  
Send MMS Send a message to this number.  
Call Failed, Number Busy, press  
N
Filter  
Filter all calls in the Call History  
list. For example, if you filter the  
list for all Missed Calls, it will  
only show the incoming phone  
calls that you did not answer.  
the number. When the call goes  
through, your phone rings or vibrates one  
time, shows Redial Successful, and connects  
the call.  
view missed calls  
Your phone keeps a record of your  
unanswered calls.  
1
2
Press Start  
>
Call History  
.
Press Menu  
>
Filter Missed Calls.  
>
calls  
39  
         
Note: Emergency numbers vary by country.  
Your phone’s preprogrammed emergency  
number(s) may not work in all locations,  
and sometimes an emergency call cannot  
be placed due to network, environmental,  
or interference issues.  
caller ID  
Calling line identification (caller ID)  
shows the phone number for an  
incoming call on your home screen.  
Your phone shows the caller’s name and  
picture when they’re stored in your contacts,  
or Incoming Call when caller ID information isn’t  
available.  
1
Press the keypad keys to dial the  
emergency number.  
2
Press  
N
to call the emergency number.  
You can set your phone to play a distinctive  
ringer ID for specific entries stored in your  
contacts (see page 76).  
international calls  
If your phone service includes  
international dialing, press and hold  
0
emergency calls  
to insert your local international access  
code (indicated by ). Then, press the  
keypad keys to dial the country code and  
phone number.  
Your service provider programs one or  
more emergency phone numbers, such  
as 911 or 112, that you can call under any  
circumstances, even when your phone and  
keypad are locked.  
+
calls  
40  
         
speed dial  
You can use speed dialing in two ways:  
quick access for up to 98 phone numbers  
calls  
41  
 
menu shortcuts  
You can set a shortcut to open an application  
on your phone:  
voicemail  
Note: Your service provider may include  
additional information about using this  
feature.  
1
2
Press Start  
Scroll to the icon of the application you  
want a shortcut for and press Menu  
.
Your network stores the voicemail  
messages you receive.  
>
Add Speed Dial  
.
When you receive a voicemail message,  
your phone shows the voicemail message  
3
4
In the Keypad Assignment, select the shortcut  
number to use.  
indicator  
To check voicemail messages:  
Press and hold  
Note: You can’t store a pause (  
character in your voicemail number. If you  
w
.
Press Done  
.
1
.
Note: To delete a shortcut, press Start  
Speed Dial, scroll to the shortcut, then press >  
Delete. Your service provider might  
add a Voicemail shortcut you cannot delete.  
>
p
) or wait (w)  
Menu  
>
want to store a voicemail number with these  
characters, create a contact for your voicemail  
number (see page 23) and use the contact to  
call your voicemail.  
calls  
42  
     
three-way calling  
While connected to a call:  
1
2
Place your current call on hold by  
pressing  
N
.
Enter the number of the other person you  
wish to connect to a three-way call and  
press  
N.  
3
Once you are connected to the other  
phone, you can press Swap to switch  
between the calls, or press Menu  
>
Conference to combine them.  
4
5
If you receive a second call while you are  
already on a call:  
To answer the second call and put  
the first call on hold, press Answer  
.
Then, you can press Swap to switch  
between the calls, or press Menu  
>
Conference to combine them.  
6
To send the second call to your voicemail,  
press Ignore  
.
calls  
43  
 
e-mail & messages  
To set up e-mail on your MOTO Q™ 9h,  
refer to your MOTOSTART Guide.  
If you have problems setting up  
email or synchronizing, please visit  
Find it: On the home screen, press Start  
Messaging > (e-mail account).  
>
If you do not see a list of messages  
press Menu Inbox. To return to the  
folder list, press Menu Folders  
,
>
Folders  
>
www.hellomoto.com  
.
>
.
To read a message: Press the navigation  
key to scroll to the message and press  
the center key to open it.  
receive & read  
messages  
When you receive a message your  
phone plays an alert and shows  
New Message with a message indicator  
S
s
When you have a message open, you can  
press the navigation key right to open the  
S
next message, or left to open the previous  
message.  
such as  
C
.
e-mail & messages  
44  
     
Word documents: Type numbers or  
text into the document. Press Menu  
for options like save, cut, copy, paste,  
find, delete, and more.  
message attachments  
If an e-mail has Microsoft® Word, Excel,  
or PowerPoint files attached, you can open  
and edit them using Documents To Go. You can  
also view .pdf file attachments, or extract .zip  
file attachments.  
PDF documents: Press the Zoom key  
to change the zoom level. Press the  
Menu key to save a copy of the file,  
switch pages or other functions.  
Download the attachment, then select the file  
and follow the prompts to open it. When the  
document opens, you can move around the  
To transfer attachments to your computer  
for editing, use Microsoft® ActiveSync or  
Windows® Mobile Device Center.  
page using the navigation key  
S.  
Excel spreadsheets: Select cells and  
enter numbers or text. Press Menu for  
options like save, cut, copy, paste, find,  
delete, and more.  
message options  
To delete, save, reply, or forward the  
messages, use these quick steps from the  
Inbox with a message selected or when  
viewing a message:  
PowerPoint slide shows: Press the  
left softkey to switch between notes,  
outline and slide views. Press Menu for  
options like save, cut, copy, paste, find,  
delete, and more.  
To delete, press Delete.  
e-mail & messages  
45  
To reply, press Menu  
Enter the message and press Send  
>
Reply or Reply All.  
send a message  
.
You can send three types of  
messages: SMS (text messages),  
MMS (multimedia messages),  
and email messages.  
To forward, press Menu  
Enter the message and press Send  
>
Reply  
>
Forward.  
.
To create a contact card for the sender,  
highlight the sender and press the  
Find it: Press Start  
>
Messaging  
MMS, or (e-mail account)  
>
Text Messages,  
center key  
s
>
Save.  
Tip: Need to check your e-mail right now?  
To send a message:  
Press Start  
>
Messaging. Select the account to  
1
2
Press Menu  
>
New.  
send and receive messages and press Menu  
>
Send/Receive. The phone connects to your  
Internet e-mail server and sends and receives  
your messages. To stop this process, press  
For e-mail, in To  
addresses. Insert a semicolon (;) between  
multiple numbers or addresses.  
,
Cc, and/or Bcc, enter e-mail  
Menu  
>
Stop Send/Receive.  
For text messages, enter the contact  
telephone number or e-mail address.  
e-mail & messages  
46  
 
Tip: You can quickly enter phone numbers  
or e-mail addresses from your contact  
To set the priority for an e-mail message,  
press Menu  
>
Message Options.  
cards. In To, press  
j
and select a  
To cancel a message, press Menu  
>
recipient from the list. Then select the  
recipient’s phone number or e-mail  
address.  
Cancel Message  
.
global address  
look up  
3
4
Use the keypad to compose a message.  
Press Send  
.
From your phone, you can search the global  
address list (GAL) stored on your company’s  
Exchange Server. This means that you can  
find a contact’s phone number or e-mail  
without having to store the information  
directly to your phone.  
Tip: In an e-mail or MMS message, you  
can insert a picture, voice note or file in  
the message, on the message area press  
Menu  
>
Insert  
>
Picture or Voice Note or File.  
Note: If you select to insert a voice note  
into the message, you will also need  
to record it. Press Record and start  
speaking into the phone’s microphone.  
When finished speaking, press Stop and  
Note: GAL information can only be viewed  
during a data transfer session; the entire  
GAL cannot be stored for viewing offline.  
then Done  
.
e-mail & messages  
47  
     
GAL Lookup can be found from Contacts and  
Tip: You can also choose to send a message,  
SMS or e-mail to a contact found using GAL.  
Company Directory  
.
,
Company Directory is found in  
Messaging Phone  
,
Calendar and Speed Dial. Here’s  
In a new message or e-mail, press Menu  
>
how to use GAL to search for a contact:  
Company Directory. When you locate the contact  
to send a message, highlight and select it.  
The e-mail information is populated into the  
To: field.  
1
2
Press Start  
>
Contacts.  
In the contact list, press Menu  
Company Directory  
>
.
3
4
Enter search criteria and press Search.  
messaging quick  
reference  
Note: Some features might not work  
if you set up your e-mail account  
manually (without the e-mail setup  
wizard).  
Scroll through the list of entries that  
appears. When you locate your contact,  
press to make a call.  
N
Note: Although the entire GAL cannot be  
stored on your phone, once the contact is  
found, you can add the single contact to  
your contact list.  
features  
send text message  
Press Start  
>
Messaging  
>
Text Messages,  
then press New  
e-mail & messages  
48  
     
features  
features  
create and send e-mail  
create and add an e-mail signature  
Press Start  
(e-mail account), then press New  
>
Messaging  
>
Press Start  
then press Menu  
>
Messaging > (e-mail account),  
Tools Options Signatures  
>
>
>
Note: You must have your e-mail set up to  
send an e-mail (see page 44).  
Scroll to the account for which you are  
creating the signature. Select Use signature with  
this account. Select the Signature box, enter your  
To add a picture, voice note, or file to an  
e-mail message, open the message area  
signature, and press Done  
.
and press Menu  
or File  
>
Insert  
>
Picture  
,
Voice Note  
,
Tip: To insert a signature in every message  
you send, select Include when replying and  
forwarding. Otherwise, a signature is inserted  
only in new messages.  
.
Tip: You can save a draft of a message that  
you are composing to finish and send later.  
read new messages  
Press Menu  
>
Save to Drafts. A draft of the  
message is stored in the Drafts folder of  
the account you are in.  
To quickly view new messages,  
select the message notification area  
on the home screen.  
e-mail & messages  
49  
     
features  
features  
view attachment  
reply, reply all or forward messages  
While viewing the message, use the  
From your Inbox or an open message,  
center key  
s
to select the attachment.  
press Menu  
>
Reply, Reply All, or Forward  
Note: You can view attachments only for  
file types that are supported by the phone.  
Tip: If you are replying to an e-mail in the  
e-mail account, you will send less data if  
you do not edit the original message.  
This may reduce data transfer costs based  
on your rate plan.  
read old messages  
Press Start  
>
Messaging > (e-mail  
account)  
Icons next to each message show if  
it is unread read urgent  
or has an attachment  
J
,
H
R
,
K,  
.
e-mail & messages  
50  
   
features  
features  
download message objects  
insert a media object in an e-mail  
If an e-mail message includes an  
attachment, when you open the  
message, the name of the  
attachment will appear highlighted.  
To download the attachment, select  
the highlighted attachment name.  
The attachment is downloaded the next  
time you synchronize or connect to your  
e-mail server.  
To add a picture, voice note, or file in  
an e-mail message, in the composing  
message area press Menu  
Voice Note or File  
>
Insert  
>
Picture,  
.
download complete e-mail messages  
Press Start Messaging > (e-mail  
account). Scroll to the message  
and press Menu  
>
>
Download Message.  
The complete message is retrieved the  
next time you synchronize or connect to  
your e-mail server and send and receive  
e-mail.  
Note: If there are multiple attachments  
in the message, only the selected  
attachments are downloaded.  
e-mail & messages  
51  
   
features  
features  
mark a folder for synchronization  
view status of sent e-mail  
When you synchronize your e-mail  
account with your PC, the same Inbox  
folders that are in Outlook on your PC  
are created on your phone.  
Press Start  
press Menu  
>
>
Messaging > (e-mail account),  
Folders Outbox  
>
Messages in the Outbox have not been sent.  
To send a message, scroll to it and press  
Press Start  
then press Menu  
Folders, and press Menu  
>
Messaging > (e-mail account),  
Folders Menu Show all  
Manage Folders  
Menu  
>
Send/Receive.  
>
>
>
receive e-mail  
>
If your phone is set up to automatically  
check for new messages, your phone will  
show  
Highlight each folder you want to  
synchronize and press Sync  
.
e
when a new message arrives.  
Once all folders have been selected,  
press Done. This opens the Manage Folders  
view, where the marked folders will be  
synchronized during the next sync session.  
Press  
R
to open the inbox.  
delete e-mail  
From the Inbox or an open e-mail message,  
press Menu  
>
Delete.  
Note: Only e-mail folders stored on the  
server are available for sync.  
e-mail & messages  
52  
features  
features  
manually send and receive e-mail  
empty deleted items folder  
Press Start  
account), then press Menu  
>
Messaging > (e-mail  
Send/Receive  
Press Start  
press Menu  
then press Menu  
>
>
Messaging > (e-mail account),  
Folders, scroll to Deleted items  
Delete All  
>
.
,
>
.
call a phone number in e-mail  
Highlight a phone number in a  
instant messaging  
To use instant messaging (IM):  
message and press  
N.  
move e-mail to personal folder  
After you’re done reading the e-mail,  
1
2
3
Press Start  
>
IM  
press Menu  
delete a mail account  
Press Start Messaging, scroll to the e-mail  
account, then press Menu Delete  
Note: You cannot delete your Text Messages  
MMS, or Exchange server e-mail accounts.  
>
Move > (folder).  
Select the IM community you want  
Enter your logon information, if it does  
not appear.  
>
>
.
4
Press SignIn/SignOn. You will see the status  
of the groups and individuals you have  
designated in your IM community.  
,
e-mail & messages  
53  
 
To start a conversation, highlight the  
other person, press Write, enter text,  
When you are signed in but not in a  
conversation, press Menu to manage your  
contacts or groups, change your status,  
or sign out. To access other communities,  
and press  
j.  
To switch to other conversations,  
press the navigation key  
To store your logon information, press Menu  
Community Settings, enter your logon  
information for each community, then press  
S
left or right.  
press the navigation key  
S
left  
>
or right.  
Settings  
>
To return to the previous screen,  
press Back. To return to a conversation,  
select Conversations, select the desired  
conversation, then press the center  
Menu  
Menu  
>
>
Save. To change other settings, press  
Settings  
>
Global Settings.  
Note: You can also access MSN Messenger  
by clicking Start > Windows Live.  
key  
s.  
When you are in a conversation, press Menu  
to enter pre-stored text messages as well as  
emoticons, or to end the conversation.  
e-mail & messages  
54  
connections  
turn Bluetooth power on or off  
Bluetooth™ wireless  
If Bluetooth Power is On, your phone can  
automatically pair with the handsfree device  
you have used before. Just turn on the device  
or move it near the phone.  
Your phone supports Bluetooth wireless  
pairing (also called linking or bonding). You can  
pair your phone with a Bluetooth headset or  
car kit, or pair your phone with a computer to  
exchange and synchronize files.  
To turn Bluetooth on: Press Start  
>
Bluetooth  
>
Bluetooth Manager  
to Bluetooth ON  
>
Settings then toggle Status  
Note: The use of wireless devices and their  
accessories may be prohibited or restricted in  
certain areas. Always obey the laws and  
regulations on the use of these products.  
.
The Bluetooth indicator  
home screen.  
O
appears in the  
Note: To extend battery life, use the previous  
procedure to set Bluetooth Power to OFF when  
not in use. Your phone will not pair with  
devices until you set Bluetooth Power back to  
ON and pair your phone with the devices again.  
connections  
55  
     
4
5
Select the device from the list.  
pair with a headset or  
handsfree device  
If prompted, enter the device passkey  
(such as 0000) and press the Accept key.  
Before you try to pair your phone with  
a device, make sure your phone’s Bluetooth  
power is on and the device is on and ready  
in pairing or bonding mode (see the device  
user’s guide). You can pair your phone with  
multiple devices, but only use it with one  
headset device at a time.  
When the devices are paired, an icon appears  
on the home screen in the Bluetooth Task  
Tray.  
Tip: For specific information about the  
Bluetooth device you are using with your  
phone, refer to the instructions that came  
with it.  
Your phone lists the devices it finds within  
range.  
send objects to another device  
1
2
3
Press Start  
Hands-free  
>
Bluetooth  
>
Bluetooth Manager  
>
.
You can use Bluetooth pairing to send  
e-mail, contacts, tasks, calendar items,  
audio, ring tones, pictures, video,  
and voice notes from your phone to a  
computer or other device.  
Put the device (handsfree headset, stereo  
headset, keyboard, etc.) in pairing mode.  
Press Add. The phone prompts you to  
verify your device is ready. Press Search  
.
1
Press Start  
>
Bluetooth  
>
BT Send Object.  
connections  
56  
 
2
Select the object type and object you  
want to send.  
1
2
On your computer, turn Bluetooth power  
on.  
Tip: To select an item, press the  
On your phone, press Start  
>
Bluetooth  
>
center key  
s
.
BT PC Remote. If necessary, press Yes  
to turn on Bluetooth power.  
3
4
Press Send  
.
3
4
Press Add  
On your computer, right-click on the  
Bluetooth indicator in the system tray  
in the lower right corner of your display.  
Select Bluetooth Setup Wizard  
.
Select the name of the device to send  
the file.  
O
5
To cancel sending an item, press Menu  
>
Cancel  
.
.
use your phone as a PC remote  
5
6
In the wizard, indicate that you know the  
service you want to use, and you want to  
find a Bluetooth device that provides the  
service. Select Next.  
You can use Bluetooth wireless and  
your phone as a remote control for your  
computer. For example, want to watch a  
video on your computer and use your phone  
as a remote control? Use PC Remote to  
control when the video plays, stops,  
or pauses.  
In the next window, choose Human  
Interface Device or PC Remote and  
select Next.  
connections  
57  
 
7
8
In the next window, make sure that  
“Show all devices” is chosen in the  
pull-down menu. Your computer should  
find your “SmartPhone.” Make sure the  
box “Allow other Bluetooth devices to  
see this phone” is checked. Select your  
phone, and select Next.  
advanced Bluetooth features  
features  
make phone visible to other device  
Allow a Bluetooth device to discover  
your phone:  
Press Start  
>
Bluetooth  
>
Bluetooth Manager  
>
If prompted, enter the device passkey  
(such as 0000) and press the Accept key.  
Settings, and check Allow other Bluetooth devices  
to see this phone  
When PC Remote is connected, your phone  
display shows a key map that tells you what  
your keys control on the PC. To determine  
which program on your computer to control,  
on your phone, press Menu and select a  
program.  
connect to recognized device  
Connect to a recognized handsfree  
device:  
Press Start  
>
Bluetooth  
Hands-free > device name  
>
Bluetooth Manager  
>
drop pairing with device  
Press Start  
>
Bluetooth  
>
Bluetooth Manager  
>
Hands-free > device name > Disconnect  
connections  
58  
synchronize  
You can synchronize the information on your  
phone in two ways, over the air (OTA) or  
using a cable and your computer.  
features  
send object to device  
Send an object to another device:  
Press Start  
>
Bluetooth  
>
BT Send Object  
edit device properties / change  
device name  
sync over the air  
To sync your phone over the air (OTA) you  
must sync it directly with your company’s  
Microsoft® Information Server or  
Microsoft® Exchange Server (running the  
appropriate version software). For more  
information about this set-up, see the  
support information on page 86 and the  
Motorola support Web site at:  
Edit the properties of a recognized device:  
Press Start  
Hands-free > device name, then press Menu  
Properties Nickname  
>
Bluetooth  
>
Bluetooth Manager  
>
>
>
Tip: To change the Bluetooth name of  
your phone, press Start  
Manager Settings and enter the name in  
My Bluetooth name  
>
Bluetooth  
>
Bluetooth  
>
www.hellomoto.com  
.
.
You can also contact your system  
administrator to set up this synchronization.  
connections  
59  
   
Note: If you are out of network coverage,  
and your phone tries to sync 3 times without  
finding a network, you will receive a  
notification. For more information, select  
View Status. Synchronization will resume when  
there is network coverage.  
installing and setting up ActiveSync  
To synchronize information on your phone  
with a PC, you must use Windows® Mobile  
Device Center (on a PC running Windows  
Vista) or install Microsoft® ActiveSync  
(on a PC running Windows XP™ or earlier).  
Note: Synchronization software is included on  
the Getting Started disc packed with your  
phone. Before installing the software, verify  
that your computer and operating system  
meet the minimum requirements  
sync with a computer  
Note: For information about connections  
(Bluetooth™ wireless, and Web browser),  
see page 55.  
stated on the CD-ROM sleeve or  
Microsoft Windows® Mobile Web site  
You can use Microsoft® ActiveSync  
version 4.5 or above, or Windows® Mobile  
Device Center to synchronize information  
between your phone and desktop computer.  
ActiveSync compares your phone’s contact  
information, calendar appointments, e-mail  
messages, and media files to those on your  
computer and then updates to the most  
recent information.  
(
http://www.microsoft.com/windows  
mobile). This Web site also lets you  
download the latest software for ActiveSync.  
1
Install Microsoft® ActiveSync  
(for Windows® XP™ or earlier) or  
Windows® Mobile Device Center  
(for Windows Vista) on your PC.  
connections  
60  
   
2
3
After setup completes, connect your  
phone to the PC. The phone drivers install  
on your computer and then the Sync  
Setup Wizard automatically starts.  
sync with a cable connection  
Once Microsoft®  
ActiveSync or  
Windows® Mobile  
Device Center is  
installed on your  
PC, you can  
connect it to your  
phone and sync.  
Follow the instructions on the screen to  
complete the wizard.  
The wizard prompts you for the Exchange  
Server’s name, your user name, your  
password, and the domain name. If you  
don’t have this information, contact the  
server’s system administrator. For general  
questions about your phone, see page 86.  
1
2
Turn on the phone.  
Connect your phone to your PC  
using a USB cable.  
When you finish the wizard, ActiveSync starts  
to synchronize automatically with your phone.  
Note: For more detailed information,  
see “Connecting a mobile device to a PC”  
in ActiveSync Help on your PC, the Microsoft  
Web Site for ActiveSync or the Motorola  
Note: Once synchronization completes,  
you can disconnect your phone from your PC,  
and you may need to restart your PC.  
support Web site at www.hellomoto.com  
.
connections  
61  
 
sync with a Bluetooth™ connection  
5
6
Press Start  
>
ActiveSync  
.
Once Microsoft® ActiveSync or Windows®  
Mobile Device Center is installed on your PC,  
you can connect it to your phone and sync  
with a Bluetooth connection.  
Select Menu  
>
Connect via Bluetooth  
.
Ensure that the phone and PC are  
within close range. If this is the first time  
you have connected to this PC using  
Bluetooth wireless, you must complete  
the Bluetooth wizard on the phone and  
set up a Bluetooth partnership with the  
PC before synchronizing.  
Note: In order to use this feature, your PC  
must be equipped with Bluetooth wireless  
or a Bluetooth PC adaptor accessory.  
1
Follow the instructions in ActiveSync Help  
for configuring Bluetooth connections on  
your PC to support ActiveSync.  
7
8
Select Sync  
.
When finished, select Menu  
>
Disconnect  
Bluetooth. To conserve battery power on  
your phone, turn off Bluetooth power  
(see page 21).  
2
3
Turn on the phone.  
On your phone, verify that Bluetooth  
wireless is turned on (Press Start  
>
Bluetooth  
>
Bluetooth Manager  
>
Settings  
>
Status  
>
Bluetooth On).  
4
Press Start  
USB Device Type  
>
Settings  
.
>
Connections  
>
connections  
62  
 
1
2
To make sure other Bluetooth devices can  
find your phone, you must first turn on  
Bluetooth wireless. To do this on your  
modem-link  
You can use your phone as a modem to  
dial in to a network. To do this, you need  
a Bluetooth™ wireless or USB cable  
phone, press Start  
>
Bluetooth  
>
Bluetooth  
Manager Settings then toggle Status to  
>
connection  
.
Bluetooth ON. See Bluetooth wireless on  
page 55 for more information.  
Note: When you activate your phone as  
a modem-link, your phone’s e-mail, Web  
browsing, Microsoft® ActiveSync, and text  
messaging services are suspended until you  
deactivate the modem-link.  
On your computer, launch the Bluetooth  
devices applet from the task bar.  
Note: Not all computers have the same  
procedure to locate the Bluetooth window  
and setup of dial-up networking.  
Please refer to your computer operating  
help system for more information.  
modem-link with Bluetooth™  
wireless  
To use Bluetooth wireless to modem-link to a  
network:  
3
On your computer, right-click the  
Bluetooth icon in the Windows® task bar,  
select the Quick Connect menu, Dial-up  
Note: You must have a computer that has  
Bluetooth capabilities for modem-link to work  
with Bluetooth wireless.  
Networking and then Find devices  
.
connections  
63  
 
4
The computer finds your phone and  
shows the dial up networking window.  
Make sure the box “Allow other  
Bluetooth devices to see this phone”  
is checked.  
On your computer:  
1
Place the provided Getting Started Disc  
into the CD Drive on your computer.  
Your computer automatically launches the  
Getting Started Disc.  
Now you can use your phone as a modem to  
connect to a service provider or network.  
Note: If you do not have the Getting  
Started Disc, or want the latest version  
of the device and computer drivers, go to  
modem-link with a cable  
www.motorola.com/support/9h  
.
Note: Do not connect your data cable to your  
phone and computer until the following steps  
tell you to do so.  
2
3
In the Getting Started Disc application, go  
to the Additional Tools screen and select  
the Dial-Up Networking Software  
.
To use a USB cable with your phone to  
connect with modem-link to a network,  
first you must install networking drivers onto  
your computer.  
Follow the prompts as directed to install  
the drivers onto your computer.  
connections  
64  
On your phone:  
6
Right-click on My Computer and select  
Properties  
.
Now, you need to enable modem-link on your  
phone and install phone drivers:  
7
8
9
Select the Hardware tab.  
4
On your phone, press Start  
>
Settings  
>
Press the Device Manager button.  
Expand the Modems list.  
Connections  
>
USB Device Type  
>
Modem  
,
and press Done  
.
10 Right-click Smartphone Wireless USB  
Modem and select Properties  
5
Using the USB data cable, connect the  
phone to your PC.  
.
11 Select the Advanced tab, and enter extra  
initialization commands required by your  
service provider. For details, contact your  
service provider.  
The driver is installed on your computer  
and ready for setting up a network  
connection.  
On your computer:  
12 Select Start  
and Internet Connections  
Connections. In the Network  
>
Control Panel  
>
Network  
After you set up your computer and phone,  
you can establish a new network connection  
on your computer:  
>
Network  
Connections window, select Create a  
new connection under Network Tasks.  
Note: This procedure might not work on all  
computers. Please refer to your computer  
operating help system for more information.  
connections  
65  
13 Follow the prompts to connect to the  
If you do not plan to use your phone as  
the default Internet connection, then  
do not check Make this the default Internet  
Internet using a modem:  
Network Connection Type: Connect to  
the Internet  
connection  
.
If Microsoft® Windows® firewall is  
not enabled, do not check Turn on Internet  
Getting Ready: Set up My Connection Manually  
Internet Connection: Connect using a  
dial-up modem  
connection firewall for this connection  
.
Note: You might need to deactivate your  
computer proxy server settings to let  
modem-link access the Internet.  
Connection Name: Enter a unique  
identifier for ISP name.  
To deactivate these settings, open your  
Number to Dial: *99#  
Web browser and select Menu  
>
Tools  
Proxy  
Server, then deselect Use a proxy server for this  
connection  
>
Connection Availability: Anyone ’s Use  
Internet Options  
>
Connections  
>
Settings  
>
User Name: get this information from  
your service provider as required.  
.
Password: get this information from  
your service provider as required.  
connections  
66  
disconnect modem-link  
To disconnect modem-link, you’ll need to  
perform steps on your computer and your  
phone. On your computer:  
web browser  
You can use the browser to search and view  
the Web.  
Find it: Press Start  
>
Opera  
1
Go to task bar and right-click on the  
Network Connection icon.  
Your browser homepage appears.  
2
Select Disconnect  
.
1:Opera Browser  
Your computer disconnects the modem-link.  
Search  
On your phone, to return your phone to  
ActiveSync mode for USB connections,  
Browser Links  
» Link 1  
» Link 2  
press Start  
>
.
Settings  
>
Connections  
>
USB Device Type  
» Link 3  
» Link 4  
>
ActiveSync  
Note: Once you are no longer using modem  
link, you may need to reactivate your  
computer’s proxy settings. Please check  
with your Internet provider.  
Action  
Menu  
Press Action to open  
navigation options.  
Press Menu to change  
browser settings and  
other options.  
connections  
67  
 
Note: Not all Web file formats are supported.  
To go to a Web page, press Action  
Go to. Enter the address and press OK  
>
.
To go to a link in a Web page, use the  
navigation key to highlight the link  
and then press the center key  
S
s
.
To change connection options, press  
Menu  
>
Tools  
>
Settings  
>
Connections.  
To show/hide pictures, press Menu  
>
Display  
>
Load Images.  
To add a Web address to your  
Favorites, open the Web page and  
press Action  
>
Bookmark this page.  
Tip: All finished? When you are done with  
the browser, press Menu Exit to close the  
browser and conserve battery life.  
>
connections  
68  
 
entertainment  
1
2
Point the camera lens at the photo  
subject.  
take & send a photo  
Press  
e
to open the camera viewfinder:  
Press  
e
or the center key  
s
to take a  
Pictures &Videos  
photo. Your phone saves the picture and  
shows it in the viewfinder.  
3
Close the viewfinder or open the camera  
options menu.  
IMAGE  
AREA  
To close the viewfinder, press  
O. You  
can see your stored picture by pressing  
877 1.0x  
Menu  
Start  
>
Pictures & Videos.  
Thumbnails  
To see other camera options, press Menu  
:
Tip: In the camera viewfinder, press Menu  
to adjust picture settings such as mode  
brightness resolution zoom white  
balance, and flash  
To delete the photo and return to the  
active viewfinder, select Delete  
,
.
,
,
,
.
To send the photo in a multimedia  
message, select Send  
>
MMS  
.
entertainment  
69  
   
To send the photo with E-mail,  
select Send  
Tip: To view pictures located in a folder other  
than the default pictures folder, including a  
>
E-mail  
.
storage card, press Start  
>
Pictures & Videos, then  
To send the photo with Bluetooth™  
wireless, select Send via Bluetooth  
press Menu Folders, and select the folder that  
>
.
contains stored pictures.  
To use the picture as the home screen,  
select Use as Home Screen  
.
self portrait  
To edit the picture, select Edit  
To view image properties, like the  
filename, select Properties  
To view picture option, select Options  
.
1
2
3
4
5
Press  
Press Menu  
Press to start the 5 second delay.  
e
to activate the camera.  
>
Mode  
>
Timer.  
.
e
.
Aim the camera lens at yourself.  
Note: To see your stored pictures, press Start  
Pictures & Videos. Select the picture to view and  
press View  
When you hear the camera shutter sound,  
your phone takes the photo and shows it  
in the viewfinder.  
>
.
entertainment  
70  
picture options  
In the picture viewfinder press Menu  
record & play video clip  
>
Options  
to open the Picture Options Menu. This menu can  
include the following options:  
record a video clip  
Find it: Press  
e
, then Menu  
>
Video  
option  
Pictures & Videos  
General  
Determine default picture sizes  
for e-mail and rotating picture  
settings.  
VIDEO  
AREA  
Slide Show Select default slide show  
settings.  
00:05  
Stop  
43:20  
Pause  
Camera  
Video  
Select default locations to store  
pictures, filename prefixes, and  
image compression.  
Remaining recording time  
Current recording length  
Determine audio settings and  
time limits for video files.  
Tip: In the video viewfinder, press Menu to  
adjust video settings such as brightness  
quality, and white balance  
,
.
entertainment  
71  
 
1
2
Point the camera lens at the photo  
subject.  
video options  
In the video viewfinder press Menu  
to open the video options menu:  
>
Options  
Press  
e
or the center key  
s
to begin  
recording a video. The viewfinder shows  
what the video is recording.  
option  
Camera  
Select default save locations,  
video filename prefixes, and  
image compression.  
3
Press Stop to end recording the video  
altogether, or press Pause to pause  
recording and Resume to continue  
recording.  
Video  
Determine audio and time limit  
settings for video files.  
Note: Videos are automatically stored in  
your phone. To view them, press Start  
Pictures & Videos. Select the video to view  
and press Play or the center key  
>
Note: General and Slideshow options are also  
available in this menu, however these  
settings are specific to picture files only.  
s
.
Tip: To view videos located in a folder other  
than the default video folder, including a  
play a video clip  
For more video playback and Windows®  
Media Player features, see your  
MOTOSTART Guide.  
storage card, press Start  
then press Menu Folder, and then select the  
folder that contains the stored videos.  
>
Pictures & Videos,  
>
entertainment  
72  
Find it: Press Start  
Play  
>
Pictures & Videos > video clip  
video playback options  
In the video playback window press Menu  
Options to open the Video Playback Menu  
>
>
The video clip plays in the Windows Media Player  
.
.
This menu can include the following options:  
Windows Media  
option  
Playback  
Determines how the time  
counter appears, whether to  
pause playback while using  
another program, and whether  
to resume playback after a  
phone call.  
00:00  
70%  
Now Playing  
Menu  
Tip: To play video in full screen mode, press  
Full Screen. Videos recorded in a low  
resolution may not play in full screen mode.  
Video  
Options for showing in full  
screen and when to scale to fit  
window.  
Menu  
>
Network  
Selects default network settings  
for streaming media.  
If a call comes in while watching a video,  
the video pauses and a call alert appears.  
You can choose to answer the call or ignore it.  
To continue watching the movie, select the  
Play button.  
entertainment  
73  
option  
Library  
Determines if the player starts  
on the Library view.  
Skins  
Determine Windows® Media  
Player skin theme.  
Buttons  
Set playback button mapping.  
entertainment  
74  
other features  
Note: To open the main menu from your  
home screen, press Start. To scroll through  
the pages of menu options, press the  
features  
voice dial  
To voice dial, press and hold  
h
in your  
navigation key  
S
down. To select a menu  
home screen. When prompted, say “Call”,  
followed by a number or contact name.  
option, press the center key  
s
.
TTY calls  
advanced calling  
Set up your phone for use with an  
optional TTY device:  
features  
call forwarding  
Press Start  
>
Settings  
>
Phone Accessibility  
>
TTY  
Set up or cancel call forwarding:  
Press Start Call Forwarding  
Note: A teletypewriter (TTY) is a  
communication device used by people  
who are hard of hearing or have a speech  
impairment. TTY does not work from  
mobile phone to mobile phone.  
>
Settings  
>
Phone  
>
Note: If you choose No Reply, you can set  
how many seconds your phone waits  
before it forwards a call.  
other features—advanced calling  
75  
         
features  
features  
call a phone number in a message  
edit contact  
E-mail or text messages can contain  
phone numbers that have an underline,  
like a Web site hyperlink. To dial one of  
Press Start  
then press Menu  
>
Contacts, scroll to a contact,  
Edit  
>
set ringer ID for a contact  
these numbers, scroll to it and press  
N.  
Note: You cannot store a ringer ID for  
SIM Contacts.  
contacts  
To store and call contacts, see page 23.  
To easily identify who is calling you by the  
ring tone, you can assign a custom ring  
tone to each contact.  
features  
Press Start  
then press Menu  
>
Contacts, scroll to a contact,  
Edit Custom Ring Tone  
search for contact  
>
>
Enter the first few letters of the contact’s  
name. The phone searches through the  
contact list and shows the name.  
other features—contacts  
76  
     
features  
features  
set picture ID for contact  
set category view  
Note: You cannot store a picture ID for  
Press Start  
>
Contacts, then press Menu  
>
Filter  
SIM Contacts.  
send contact to another device  
Assign a photo or picture to appear when  
you receive a call from an entry:  
Use a Bluetooth™ connection to send a  
contact to another phone, computer, or  
device:  
Press Start  
>
Contacts, scroll to a contact,  
Edit Picture  
then press Menu  
>
>
Press Start  
>
Contacts, scroll to a contact, and  
press Menu  
>
Send via Bluetooth  
Select a picture, or select Camera to take a  
new picture for the contact.  
If necessary, your phone asks you to turn  
on Bluetooth power. Your phone searches  
for Bluetooth devices. Select the one you  
Tip: Want to remove a picture ID? Press  
Start  
>
Contacts, scroll to a contact, press Menu  
Remove Picture  
want and press the center key  
s.  
>
Edit, then press Menu  
>
Your phone tells you when the transfer  
is complete.  
set category for contact  
Note: You cannot store a category for  
SIM Contacts.  
For more about Bluetooth connections,  
see page 55.  
Press Start  
then press Menu  
>
Contacts, scroll to a contact,  
Edit Categories  
>
>
other features—contacts  
77  
   
personalizing  
features  
ring volume  
features  
Press Start  
>
Settings  
>
Profiles  
language  
Highlight the desired profile, then press  
Set menu language:  
Menu  
Under Ring Volume, press the navigation  
key left or right to adjust the volume  
>
Edit  
Press Start  
>
Settings  
>
Regional Settings  
S
Note: You must turn your phone off and  
on again for the changes to take effect.  
for that profile.  
Shortcut: In the home screen, press and  
hold the back key on the right side of the  
phone (see page 2) to show the ring  
volume, then press the side scroll keys to  
adjust it.  
Tip: While you enter text (such as in a text  
message), your phone suggests words. To  
change the language for these suggestions,  
press Menu  
>
Languages in the text entry  
screen.  
accessibility  
Tip: You can eliminate the ringer volume  
instantly when an incoming call comes  
in—just use the side scroll keys to turn the  
ringer off.  
You can set system font size, multipress  
timeout, confirmation timeout, and in-call  
alerts:  
Press Start  
>
Settings  
>
Accessibility  
other features—personalizing  
78  
       
features  
sounds  
features  
owner information  
To change the default sounds for ring tone,  
reminders, new messages, alarm clock,  
or keypad controls:  
It’s a good idea to enter and check your  
owner information. It lets someone return  
the phone to you if you lose it:  
Press Start  
>
Settings  
>
Sounds  
Press Start  
master reset  
To return your phone to original settings:  
Press Start  
>
Settings  
>
Owner Information  
Note: Changes made to the alert settings  
will have no effect when using the Silent  
profile.  
>
System Tools  
>
Master Reset  
alarm  
The default master reset code is 000000  
Press Start  
Tip: Need to change or set the alarm  
alert style? Press Start  
Alarm Clock  
>
Settings  
>
Clock & Alarm  
>
Alarm  
(6 zeroes).  
Master reset does not reset the unlock  
code, security code, and lifetime timer.  
>
Settings  
>
Sounds  
>
.
other features—personalizing  
79  
       
The amount of network connection time  
you track on your resettable timer may  
not equal the amount of time for which  
you are billed by your service provider.  
For billing information, contact your  
service provider.  
features  
master clear  
Caution: Master clear erases all  
information you have entered (including  
contacts and calendar events) and content  
you have downloaded (including photos and  
sounds) stored in your phone’s memory.  
After you erase the information, you can’t  
recover it.  
features  
see call timers  
Show call timers:  
Press Start  
>
System Tools  
>
Master Clear  
Press Start  
>
Call History, then press Menu  
>
View Timers  
call times  
reset call timers  
Network connection time is the elapsed  
time from the moment you connect to your  
service provider ’s network to the moment  
To reset all call timers to zero (0), except for  
the Lifetime calls timer:  
Press Start  
View Timers, then press Menu  
>
Call History, then press Menu  
>
you end the call by pressing  
O. This time  
>
Reset Timers  
includes busy signals and ringing.  
other features—call times  
80  
     
handsfree  
calendar  
Note: The use of wireless phones while  
driving may cause distraction. Discontinue  
a call if you can’t concentrate on driving.  
Additionally, the use of wireless devices  
and their accessories may be prohibited or  
restricted in certain areas. Always obey the  
laws and regulations on the use of these  
products.  
features  
add new calendar event  
Press Start  
New Appointment  
>
Calendar, then press Menu  
>
Note: To schedule an all-day event, select  
the All day event check box under End time  
All-day events do not occupy blocks of time  
in the calendar; instead, they appear in  
banners at the top of the calendar.  
.
features  
speakerphone  
Activate a connected external  
speakerphone during a call:  
Press  
Note: With a Bluetooth™ headset press  
Handsfree Off and then press Menu  
Speakerphone On.  
h
or press Menu  
>
Speakerphone On.  
Menu  
>
>
other features—handsfree  
81  
     
features  
features  
view calendar event  
calendar event reminder  
Press Start  
for today.  
>
Calendar to open the calendar  
The default reminder time for tasks and  
calendar items is 15 minutes. To change  
this default:  
To see days before or after today,  
press the navigation key  
S
left  
Press Start  
>
Calendar, then press Menu  
Set Reminders  
>
or right.  
Tools Options  
>
>
send calendar event to another device  
To quickly see a specific date,  
press Menu  
>
Go to Date.  
Use a Bluetooth™ connection to send a  
calendar event to another phone, computer,  
or device:  
To see your whole week’s events,  
press Week  
.
From the calendar item, press Menu  
>
Shortcut: Today’s events appear on your  
home screen. To see event details, scroll to  
Send via Bluetooth  
.
it and press the center key  
s.  
Select the device to which you want to  
send the item.  
For more about Bluetooth connections,  
see page 55.  
other features—calendar  
82  
   
security  
features  
respond to a meeting request  
features  
You can receive and respond to meeting  
requests on your phone in a similar manner  
as you do in Outlook on your PC.  
manage certificates  
Enable or disable Internet access  
certificates stored on your phone:  
Press Start  
>
Messaging > (e-mail account) >  
meeting request  
Press Accept or Menu  
>
Decline or Tentative  
calculator  
phone information  
features  
calculator  
Press Start  
>
Accessories  
>
Calculator  
other features—calculator  
83  
         
features  
memory & storage  
access video clips  
Press Start Pictures & Videos  
To see the total, used, and available  
>
memory on your phone and storage card:  
Press Start  
>
System Tools  
>
Memory Manager  
fun & games  
features  
access pictures  
Press Start  
>
Pictures & Videos  
access sounds  
Manage ring tones and music that you have  
downloaded or composed:  
Press Start  
>
Windows Media  
For more information about Windows®  
Media, see your MOTOSTART Guide.  
other features—fun & games  
84  
             
download objects from Web page  
To download a picture, sound,  
or phone theme from a Web page:  
Highlight the file, press the center key  
s
,
then press Save  
To download a picture or other object from  
a Web page: Highlight the item, press Menu  
.
,
and choose an option such as Save image  
.
manage media files  
To view, copy, delete, rename, or move files  
other features—fun & games  
85  
 
service & repair  
Tip: Motorola Software Update is an easy  
way to update your phone. Make sure you  
have the latest available software updates  
at www.motorola.com/support/9h  
.
If you have questions or need assistance,  
we’re here to help.  
Motorola Support:  
Go to www.hellomoto.com, where you  
can select from a number of customer care  
options.  
Microsoft® Windows® Mobile and  
ActiveSync Support:  
Windows Mobile:  
http://www.microsoft.com/  
windowsmobile/help/smartphone/  
service & repair  
86  
 
Specific Absorption Rate Data  
SAR Data  
requirements for safe exposure. Please note that improvements to  
this product model could cause differences in the SAR value for  
later products; in all cases, products are designed to be within the  
guidelines.  
This model meets international guidelines for  
exposure to radio waves.  
Your mobile device is a radio transmitter and receiver. It is  
designed not to exceed the limits for exposure to radio waves  
recommended by international guidelines. These guidelines were  
developed by the independent scientific organization ICNIRP and  
include safety margins designed to assure the protection of all  
persons, regardless of age and health.  
The World Health Organization has stated that present scientific  
information does not indicate the need for any special precautions  
for the use of mobile devices. They note that if you want to reduce  
your exposure then you can do so by limiting the length of calls or  
using a “hands-free” device to keep the mobile phone away from  
the head and body.  
The guidelines use a unit of measurement known as the Specific  
Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles devices  
used by the general public is 2 W/kg and the highest SAR value  
Additional Information can be found on the websites of the  
World Health Organization (http://www.who.int/emf  
)
1
for this device when tested at the ear was 0.74 W/kg. As mobile  
or Motorola, Inc.  
http://www.motorola.com/rfhealth).  
devices offer a range of functions, they can be used in other  
(
2
positions, such as on the body as described in this user guide.  
1
1. The tests are carried out in accordance with international guidelines for  
testing. The limit incorporates a substantial margin for safety to give  
additional protection for the public and to account for any variations in  
measurements. Additional related information includes the Motorola  
testing protocol, assessment procedure, and measurement uncertainty  
range for this product.  
In this case, the highest tested SAR value is 0.59 W/kg.  
As SAR is measured utilizing the device’s highest transmitting  
power, the actual SAR of this device while operating is typically  
below that indicated above. This is due to automatic changes to  
the power level of the device to ensure it only uses the minimum  
level required to reach the network.  
2. Please see the Safety and General Information section about body worn  
operation.  
While there may be differences between the SAR levels of various  
phones and at various positions, they all meet the governmental  
SAR Data  
87  
 
Information from the World Health Organization  
WHO Information  
Present scientific information does not indicate the need for any  
special precautions for the use of mobile phones. If you are  
concerned, you may want to limit your own or your children’s RF  
exposure by limiting the length of calls or by using handsfree  
devices to keep mobile phones away from your head and body.  
Source: WHO Fact Sheet 193  
Further information: http://www.who.int./peh-emf  
WHO Information  
88  
 
Microsoft End User License Agreement  
Microsoft License  
You have acquired a device (“DEVICE“) that includes software  
licensed by Motorola, Inc. (“Motorola“) from one or more  
third-party licensors (“Licensor“), for use in connection with  
wireless network services provided under separate agreement  
between you and a wireless telecommunications provider  
(“Mobile Operator“). Those installed software products provided  
by Licensor, as well as associated media, printed materials, and  
“online“ or electronic documentation (“SOFTWARE“) are protected  
by international intellectual property laws and treaties.  
1.1. DEVICE Software. You may use the DEVICE Software as  
installed on the DEVICE (including as installed on removable media  
installed in the DEVICE). All or certain portions of the DEVICE  
Software may be inoperable if a proper account is not established  
or maintained with an appropriate Mobile Operator, or if the  
Mobile Operator ’s network facilities are not operating or  
configured to operate with the DEVICE software.  
1.2. Desktop Software. If Desktop Software is included with your  
DEVICE, you may install and use the Desktop Software on one (1)  
or more computers to exchange information with one (1) or more  
computing devices that contain a compatible version of the DEVICE  
Software. For other software component(s) contained in the  
Desktop Software, you may install and use such components only  
in accordance with the terms of the printed or online end user  
license agreement(s) provided with such component(s). In the  
absence of an end user license agreement for particular  
component(s) of the Desktop Software, you may install and use  
only one (1) copy of such component(s) on the DEVICE or a single  
computer with which you use the DEVICE.  
SOFTWARE includes software already installed on the DEVICE  
(“DEVICE Software“) and Licensor software contained on any  
CD-ROM disk accompanying the DEVICE (“Desktop Software“).  
The SOFTWARE is licensed, not sold. All rights reserved.  
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT  
(“EULA“), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.  
INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS  
ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE  
OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON  
THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA  
(OR RATIFICATION OF ANY PREVIOUS CONSENT).  
1.3. Back-up Copy. If Motorola has not included a back-up copy  
of the DEVICE Software with the DEVICE, you may make a single  
back-up copy of the DEVICE Software. You may use the back-up  
copy solely for archival purposes.  
1. GRANT OF SOFTWARE LICENSE. This EULA grants you the  
following license:  
Microsoft License  
89  
 
1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is  
included with your Device, the following terms apply to your use  
of Microsoft Outlook® 2002: (i) regardless of the information  
contained in “Software Installation and Use“ section of the online  
EULA you may install one (1) copy of Microsoft Outlook® 2002  
on one (1) computer to use, exchange data, share data, access and  
interact with the DEVICE, and (ii) the EULA for Microsoft Outlook®  
2002 is between Motorola and the end user - not between the PC  
manufacturer and end user.  
5. Single EULA. The package for the DEVICE may contain multiple  
versions of this EULA, such as multiple translations and/or  
multiple media versions (e.g., in the user documentation and in  
the software). Even if you receive multiple versions of the EULA,  
you are licensed to use only one (1) copy of the DEVICE Software.  
6. Rental. You may not rent or lease the SOFTWARE.  
7. Software Transfer. You may not permanently transfer any of  
your rights under this EULA with regard to the DEVICE Software  
or Desktop Software, except as permitted by the applicable Mobile  
Operator. In the event that the Mobile Operator permits such  
transfer, you may permanently transfer all of your rights under this  
EULA only as part of a sale or transfer of the DEVICE, provided you  
retain no copies, you transfer all of the SOFTWARE (including all  
component parts, the media and printed materials, any upgrades  
or backup copies, this EULA and, if applicable, the Certificate(s)  
of Authenticity), and the recipient agrees to the terms of this  
EULA. If the Software is an upgrade, any transfer must include all  
prior versions of the SOFTWARE.  
2. Speech/Handwriting Recognition. If the Software includes  
speech and or handwriting recognition component(s), you should  
understand that speech and handwriting recognition are inherently  
statistical processes; that recognition errors are inherent in the  
processes; that it is your responsibility to provide for handling such  
errors and to monitor the recognition processes and correct any  
errors. Motorola, its affiliates, subsidiaries, or suppliers shall not  
be liable for any damages arising out of errors in the speech and  
handwriting recognition processes.  
3. Limitations on Reverse Engineering, Decompilation and  
Disassembly. You may not reverse engineer, decompile, or  
disassemble the SOFTWARE, except and only to the extent that  
such activity is expressly permitted by applicable law  
notwithstanding this limitation.  
8. Termination. Without prejudice to any other rights, Motorola,  
Licensor and their affiliates and subsidiaries may terminate this  
EULA if you fail to comply with the terms and conditions of this  
EULA. In such event, you must destroy all copies of the SOFTWARE  
and all of its component parts.  
4. Single DEVICE. The Device Software is licensed with the DEVICE  
as a single integrated product. The DEVICE Software may only be  
used as part of the DEVICE, notwithstanding any installation of the  
DEVICE Software on removable media.  
9. Security Updates. The SOFTWARE may include digital rights  
management technology. If SOFTWARE does contain digital rights  
management technology, content providers are using the digital  
rights management technology (“Licensor DRM“) contained in the  
Microsoft License  
90  
SOFTWARE to protect the integrity of their content (“Secure  
Content“) so that their intellectual property, including copyright,  
in such content is not misappropriated. Owners of such Secure  
Content (“Secure Content Owners“) may, from time to time,  
request Licensor, or its subsidiaries or affiliates to provide security  
related updates to the Licensor DRM components of the  
SOFTWARE (“Security Updates“) that may affect your ability to  
copy, display and/or play Secure Content through Licensor  
software or third party applications that utilize Licesnor DRM.  
You therefore agree that, if you elect to download a license from  
the Internet which enables your use of Secure Content, Licensor,  
its subsidiaries or affiliates may, in conjunction with such license,  
also download onto your DEVICE such Security Updates that a  
Secure Content Owner has requested that Licensor, its subsidiaries  
or affiliates, to distribute. Licensor, its subsidiaries or affiliates will  
not retrieve any personally identifiable information, or any other  
information, from your DEVICE by downloading such Security  
Updates.  
11. Internet Gaming/Update Features. If the SOFTWARE provides,  
and you choose to utilize, the Internet gaming or update features  
within the SOFTWARE, it is necessary to use certain computer  
system, hardware, and software information to implement the  
features. By using these features, you explicitly authorize Licensor,  
its subsidiaries and affiliates, and/or their designated agent to  
use this information solely to improve their products or to provide  
customized services or technologies to you. Licensor, its  
subsidiaries and affiliates may disclose this information to others,  
but not in a form that personally identifies you.  
12. Internet-Based Services Components. The SOFTWARE may  
contain components that enable and facilitate the use of certain  
Internet-based services. You acknowledge and agree that Licensor,  
its affiliates and subsidiaries may automatically check the version  
of the SOFTWARE and/or its components that you are utilizing and  
my provide upgrades or supplements to the SOFTWARE that may  
be automatically downloaded to your Device.  
13. Links to Third Party Sites. The SOFTWARE may provide you  
with the ability to link to third party sites through the use of the  
SOFTWARE. The third party sites are NOT under the control of  
Motorola, Licensor, or their affiliates or subsidiaries. Neither  
Motorola, Licensor, nor their affiliates or subsidiaries are  
responsible for (i) the contents of any third party sites, any links  
contained in third sites, or any changes or updates to third party  
sites, or (ii) webcasting or any other form of transmission received  
10. Consent to Use of Data. You agree that Licensor, its  
subsidiaries and affiliates may collect and use technical  
information gathered in any manner as part of product support  
services related to the SOFTWARE Licensor, its subsidiaries and  
affiliates may use this information solely to improve their products  
or to provide customized services or technologies to you. Licensor,  
its affiliates and subsidiaries may disclose this information to  
others, but not in a form that personally identifies you.  
Microsoft License  
91  
from any third party sites. If the SOFTWARE provides links to third  
party sites, those links are provided to you only as a convenience,  
and the inclusion of any link does not imply an endorsement of the  
third party site by Motorola, Licensor, or their affiliates or  
subsidiaries.  
14. Additional Software/Services. The SOFTWARE may permit  
Motorola, Licensor, their affiliates or subsidiaries to provide or  
make available to you SOFTWARE updates, supplements, add-on  
components, or Internet-based services components of the  
SOFTWARE after the date you obtain your initial copy of the  
SOFTWARE (“Supplemental Components“).  
14.1. If Motorola, or its subsidiaries or affiliates, provides or  
makes available to you Supplemental Components and no other  
EULA terms are provided along with the Supplemental  
Components, then the terms of this EULA shall apply.  
14.2. If Licensor, or its affiliates or subsidiaries, make available  
Supplemental Components, and no other EULA terms are provided,  
then the terms of this EULA shall apply, except that the Licensor,  
or its affiliates or subsidiaries providing the Supplemental  
Component(s) shall be the licensor of the Supplemental  
Component(s).  
14.3. Motorola, Licensor, and their affiliates and subsidiaries  
reserve the right to discontinue any Internet-based services  
Microsoft License  
92  
is the property of the respective content owner and may be  
protected by applicable copyright or other intellectual property  
laws and treaties. This EULA grants you no rights to use such  
content. All rights not specifically granted under this EULA are  
reserved by Motorola, Licensor, their affiliates, subsidiaries,  
and suppliers.  
17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE  
is subject to U.S. export jurisdiction. You agree to comply with  
all applicable international and national laws that apply to the  
SOFTWARE, including the U.S. Export Administration Regulations,  
as well as end-user, end-use and destination restrictions issued by  
U.S. and other governments.  
18. PRODUCT SUPPORT. Product support for the SOFTWARE is  
NOT provided by Licensor, its parent corporation, or their affiliates  
or subsidiaries.  
19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS  
PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR  
AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY  
FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL  
DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE  
OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL  
APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.  
20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL  
PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION,  
PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH  
THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED  
MATERIALS.  
Microsoft License  
93  
www.motorola.com  
Part No: 6802935J59  

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